Embracing the Cloud: Why Dealers and Installers Should Offer Cloud-Based Access Control Solutions to Their Customers

By Daniel Forte, Manager, Access Control, Controlled Products Systems Group.

Cloud-based access control systems are rapidly gaining popularity in recent years, and the market for these products continues to grow. Companies in the access control industry are focusing on creating products that utilize innovative technology to deliver a better experience, from streamlined installation to ease of daily use. This is being driven by a growing demand for smart, connected solutions that can be quickly and easily integrated into existing systems.

Companies are bringing to market user-friendly systems with intuitive interfaces that can be managed and monitored remotely, eliminating the need for on-premises hardware and reducing installation and maintenance costs. These systems offer greater flexibility, scalability, security, and reliability than traditional landline systems. The focus on ease-of-use and ease-of-installation has made it possible for businesses of all sizes to benefit from the latest advances in access control technology, improving the security and efficiency of their operations.

Dealers and installers should embrace cloud-based solutions for their customers, as they offer a cost-effective and efficient solution. Cloud-based systems store data securely off-site, reducing the risk of data breaches or theft and providing an extra layer of protection for sensitive information. Software updates and maintenance can be performed remotely, reducing downtime, and improving the overall efficiency of the system.

When proposing cloud-based solutions, the first step is to determine the correct product for the application at hand, this is largely determined by the customers unique needs and any site-related challenges. While crossover does exist among the product feature sets, there are distinguishing features that can help you determine which product will provide the most appropriate solution to a given challenge. While one site may place a higher priority on guest pass functionality, another may require a more detailed activity reporting system. Listening to your customer and knowing which questions to ask will help you select the best fit.

With a little forethought, you can create a plan for a smooth and successful install. As we often say, cloud-based products allow you to move most of the work from the back end to the front end of the installation process. With the right preparation, the install process can be nearly seamless. Since any cloud-based system requires internet, the source and quality of this connection must be taken into consideration. When using methods of connection such as category cable, wireless bridges, cellular data, 2-wire PoE, Wi-Fi, etc., we need to be testing for the ability of that method to work successfully on that site. Cloud-based systems work using DHCP protocol, allowing for plug-and-play set up on the vast majority of sites. Bench testing a system prior to on site installation can alleviate any confusion between site issues and hardware issues, saving valuable time during install.

As a nationwide distributor, CPSG offers a wide range of the industry’s most innovative access control products, each designed to provide unparalleled security and flexibility. Whether your customers are looking for a basic system or a more complex, integrated solution, we have the expertise and experience to help you find the right product for their needs.

Our focus is always on providing the highest level of support and service, so that our dealers and installers can deliver the best results for their customers. With CPSG as your partner, you can rest assured that you are providing your customers with the latest technology, security, product reliability, and the support to back it up.